Privacy Policy

1. Introduction

Tzastech Inc. ("Tzastech," "we," "us," or "our") operates Tzastech.com and provides web development, mobile app development, and IT support services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact or project inquiry form
• Subscribe to or purchase a service plan
• Sign a service agreement or contract
• Send us an email or communicate with us

This may include your name, business name, email address, phone number, billing address, and project details.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search terms
• Device type and operating system

2.3 Payment Information

We do not store your payment card information. All payments are processed through PCI-DSS compliant third-party processors. We receive only transaction confirmation and limited billing details for record-keeping.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services
• Process payments and manage billing
• Communicate about your project, support requests, or account
• Send service-related notices, invoices, and updates
• Respond to inquiries and provide customer support
• Comply with legal obligations and protect against fraud

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information with:

• Service providers who assist in delivering our services (hosting, payment processors), bound by confidentiality obligations
• Legal or regulatory authorities when required by law, court order, or to protect our rights
• Successors in the event of a merger or acquisition, with notice provided to affected clients

5. Data Retention

We retain your personal information for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, and resolve disputes. Client project files and communications are generally retained for a minimum of three (3) years following project completion or contract termination.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze site usage. You may configure your browser to refuse cookies, though some features may not function properly. We do not use cookies for advertising or cross-site tracking.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete it promptly.

10. Your Rights

You may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@tzastech.com. We will respond within thirty (30) days.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on Tzastech.com with a revised effective date. Material changes affecting active clients will be communicated via email at least fourteen (14) days before taking effect.

12. Contact Us

Tzastech Inc.
Email: support@tzastech.com
Website: Tzastech.com